How Travel Booking Behaviour Impacts Duty of Care – Study Results

Thursday, 30 November| 9:00 AM - 10:00 AM | Conclusio

This educational session based on recent survey findings from GBTA, looks into travellers' booking preferences and practices and the resulting impact on duty of care. Furthermore, it discusses how traveller booking behaviours affect what travellers expect for duty of care versus the technologies, policies and practices actually being delivered by companies and travel managers. The survey discussed is the most recent European business traveller study conducted by the GBTA Foundation in partnership with Concur.

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Type: Education Session

Track: GBTA Foundation Research, Programme Management, Risk Management


Speakers

Goetz Reinhardt

Goetz Reinhardt

Managing Director EMEA Central at Concur

Concur

: Co-Presenter

Monica Sanchez

Monica Sanchez

Research Director

GBTA

: Co-Presenter